Winchester, VA
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My husband and I went there for our anniversary dinner recently. The food was wonderful but the service frankly lacked. The wine list was well done.
The first part of the night the waitress was attentive and the food arrived attractively and was delicious - afterward however she kept disappearing. The wine he ordered after dinner arrived quickly - my dessert took 25 minutes - not because it wasn't ready - we could see it on the counter but because she was in the back doing who-knows-what. Finally she served dessert and so I ordered the check. That took 20 minutes, my husband gave her the money and she asked if "he needed change" which never should be asked - since he assumed she wanted a 40% tip for disappearing! He declined so she took the check and then never brought the money back - we waited another 20 minutes watching her run around doing who-knows-what - the restaurant wasn't busy. Finally I suggested if we stand up we might be allowed to go home - when we did this she ran up and said she had to "run upstairs to get change" - so we waited again while standing in our coats for her to finally get him his change. It took a long time to get out of there. No matter how fine the food - if the service is poor - we are better off at Violino's. I doubt seriously if I will ever get him back in that restaurant....and she probably wondering why she only got a 10% tip. Honey he is a big tipper . . . sorry
— Anonymous ReviewerWednesday, February 25, 2009